SOC 2 Type II Compliance

Last Updated: June 29, 2024

SOC 2 Type II compliance is a critical standard for organizations that handle customer data, ensuring that systems are designed to keep sensitive information secure. At OWL, we prioritize data security and have implemented rigorous controls to meet SOC 2 Type II requirements.

OWL’s Commitment to SOC 2 Type II Compliance

At OWL, we are dedicated to maintaining the highest standards of data security and operational integrity. Our commitment to SOC 2 Type II compliance demonstrates our dedication to protecting customer data and ensuring the reliability of our systems.

KeySOC 2 Type II Compliance Features in OWL

What does this mean? While the framework is a technical audit, it goes above and beyond this to require that companies establish and follow strict information security policies and procedures. The criteria for developing these policies and procedures are based on five “trust service principles” to ensure:

Security: OWL employs robust access controls through Jira, utilizes secure authentication, and encrypts data at rest and in transit to prevent unauthorized access.

Availability: OWL ensures high system uptime and performance through continuous monitoring, a resilient infrastructure, and comprehensive disaster recovery and business continuity plans.

Processing Integrity: OWL maintains data accuracy and reliability by implementing rigorous validation processes, regular system updates, and thorough testing procedures.

Confidentiality: OWL protects confidential information by enforcing strict access controls, secure storage solutions, and regular audits to ensure compliance with confidentiality standards.

Privacy of Customer Data: OWL adheres to strict privacy policies, allowing users to manage and control their data while ensuring compliance with relevant privacy regulations.

In other words, OWL has taken the extra steps to ensure security and confidentiality for all of our customers.

Compliance and Security

OWL integrates with Jira to streamline task management and time tracking, ensuring that all personal data handling adheres to SOC 2 Type II principles. Our commitment includes:

Utilizing secure authentication from Jira.

Allowing users to manage their data submissions.

Storing data on client-designated systems with encryption.

Regularly updating our data handling practices to comply with SOC 2 Type II and other relevant regulations.

For more detailed information about our data practices and security measures, please refer to our Privacy Policy and Security and Reliability pages.

OWL’s Compliance Process

Our SOC 2 Type II compliance process includes regular audits, risk assessments, and continuous monitoring to ensure that our security measures are up-to-date and effective. We also engage with third-party auditors to validate our compliance.

Reporting and Incident Response

OWL has a comprehensive incident response plan to address any data breaches or security incidents. Users can report potential SOC 2 Type II compliance violations or concerns to our dedicated compliance team.